S.M.I.L.E….is contagious, you must have noticed and felt this even when a stranger smiles at us. It then takes us on an inquisitive journey and leaves a trail of questions unanswered like, who was that guy or gal, why did he smile, where did I met him…and then if we do not get the answer, we just smile and shrug off.
This aspect of S.M.I.L.E is becoming a scarce commodity in our daily life. One finding of increased stress levels in employees is attributed to this absence. A work place full of smiling employees invariably has a different ambience and is more productive than a place full of serious and frown filled.
How to get the S.M.I.L.E back on employees and ease the stress, is a major challenge before us ? I invite your comments and suggestion towards this to enable us come out with some concrete actions together?
Looking forward to getting some innovative ways and means towards preserving this rare commodity.